Franchise Dealerships

Reaching out where it counts.

Your business moves fast — and your insurance coverage is more valuable when your claims management process can keep up.When NFP’s national claims service practice stewards your claims management program, you get the support and outcomes your business needs.We Take Care of It All – Issues Big and SmallOur goal and priority is to make your job easier by: Reviewing incidents and reporting new claims as soon as possible. Working with insurance carriers to quickly set up and assign claims. Identifying potential points of overlapping coverage and placing all applicable policies on notice. Ensuring claims below the policy deductible are evaluated and handled appropriately. Monitoring the progression of claims using insurance carrier/TPA Risk Management Information Systems (RMIS) and via contact with the assigned adjusters. Reviewing letters of coverage, declination and reservation of rights to maximize your coverage.The NFP national claims service practice team works together to custom-build a service plan that aligns with your issues, challenges and goals. We proactively monitor the claims process, from initial report to final resolution, with consistent contact with involved parties, conducting claim reviews and settlement evaluations, and performing claims analytics. We will identify critical claims and guide you toward the best outcome.Measure and Maintain the Highest QualityWe continually strive to provide best-in-class service. We monitor and review the performance of your insurance carrier/third-party administrator by completing a broker claims audit, when needed, to evaluate compliance with claims handling instructions and best practices.Our audits measure overall compliance and provide a comprehensive overview of: Initial and ongoing contact Claim investigation Payments Accurate and timely reserving Return to work (workers’ compensation) Medical management (workers’ compensation) Action plans Subrogation Settlement Litigation Claim SupervisionContact us to learn how our extensive technical knowledge, proactive oversight, and top-to-bottom service can make the difference in your claims program.

Equip your workforce with peace of mind.

Good health benefits are the foundation of an effective benefits regime. In the United States, the majority of people get health coverage from their employers. Workers trust their employers to have their backs in hard times, giving you a meaningful opportunity to offer benefits that will build trust even before an employee is hired.We can help you make the most of that opportunity, supporting you as you negotiate benefits contracts through our relationships with respected insurance carriers.We can also help you develop benefits like ancillary benefits and long-term care insurance that go above and beyond. Every business looks for a way to differentiate and shine. Strong health offerings and useful voluntary benefits are part of that.Wellness programs are another increasingly important tool.Supporting employees through financial, physical health, and mental health and well-being programs can be a draw in a tight market, and also increase your employees’ engagement and efficiency. An expert opinion can be invaluable. Our benefits experts can help sort through offerings, develop a road map and roll out organization-specific employee support. We can also offer the tools to effectively analyze, manage and adjust that program over time.Even with high-quality benefits, legal complications can be a major difficulty. Many businesses run into unexpected difficulties with the ponderous regulatory load of benefits administration.In our experience, a major stressor in any benefits program is benefits compliance. The most diligent employers can be impacted by varied legal requirements across state lines or changing reporting requirements. Timely information and expertise can help with identifying and preventing potential non-compliance. Our compliance specialists have the legal background and skill to help you navigate the compliance landscape effectively.If you’re ready to build a benefits program that engages employees and elevates your business, you’re in the right place.

Recognizing and addressing your risks.

Almost all businesses face the risk of claims from clients, regardless of size, industry or location. The reality is that mistakes and alleged negligence can occur in any field, especially in an increasingly litigious climate. Without the proper coverage, these kinds of claims can severely impact a business’ bottom line as well as your reputation. Our experienced team will provide you: Cost-effective solutions to your unique professional liability exposures Appropriate coverage solutions, including both alternative risk transfer mechanisms and more traditional insurance Deep market relationships and access developed over years of experience A collaborative approach that prioritizes our relationships with clientsFor professional liability, details matter. The most important detail is a thorough understanding of your business. A robust program should be fine-tuned to address your particular exposures using our integrated team of advisors, product specialists and claims advocates. Our team is dedicated to finding coverage that works for you, and is tailored to your specific exposures and liabilities. Our experts are seasoned professionals whose varied backgrounds, coverage proficiency and market knowledge are among the best in the insurance industry, and our strong relationships with the underwriting community are a reflection of our ongoing commitment to our clients. Our brokers have a collective 150+ years of insurance knowledge and expertise. Our team has worked at senior levels at many of the world’s largest insurance brokers and carriers.In this market, it is critical to have a team that was built for the moment. Whether your company has a multinational profile or has a single location, we have experience advising, placing coverage and handling claims at a company like yours. Contact us to discuss how we might be of service to your team today.We provide professional liability solutions to a range of industries, including the following: Consulting Legal Accounting Real Estate Media Liability Miscellaneous