An employer can provide tax-free student loan payment assistance only through a formal education assistance program. If they do not have one in place, they must adopt one. Otherwise, the benefit cannot be provided on a tax-free basis.
The CARES Act added (and the CAA, 2021 extended) “eligible student loan repayments” to the list of items that can be reimbursed under an educational assistance program under Code Section 127. That list also includes, but is not limited to, tuition, fees, and simil