Property and Casualty
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We want to make sure you can find what you need at any time wherever you are. That’s why we take care of insurance certificate requests via an automated, on-demand online delivery system through www.iCerts.com that’s available 24 hours a day, 7 days a week, 365 days a year.
Certificates are processed instantly – with no 3-5 day turnaround period – and you can correct any error without agency assistance.
The iCerts user agreement requires all orders based on real estate transactions – purchases, refinances, second and reverse mortgage, etc. – to be placed by the lender and/or their representative. Do not request the condo owner or buyer to place these orders on your behalf. If you have any questions, please visit the iCerts "Get Started" page for details.
Lenders are responsibly for a $35 fee for each ordered certificate.
Start the certificate process:
The iCerts user agreement requires all orders based on real estate transactions – purchases, refinances, second and reverse mortgages, etc. – to be placed by your lender or loan officer.
If your lending institution requests an updated annual renewal certificate that doesn’t involve a transaction, please send a copy of the request letter sent to you by your lender to CS@iCerts.com and they’ll respond with registration instructions. Upon completion, they’ll also respond with how to download your certificate as a PDF.
If you’ve previously placed an annual certificate renewal order through iCerts, just log in to your existing account to place your order.
For immediate self-service support, please visit the iCerts FAQs found on iCerts.com/FAQ for answers to the most frequently asked questions, such as who is responsible for ordering each certificate, or how to revise a previously ordered certificate.
If you have any questions regarding the ordering process or the iCerts.com program, please contact their customer support directly by email at CS@iCerts.com. Or if you wish to discuss any policy-related topics or our services in greater detail, please contact us by email at email@example.com.
Thank you for your support as we continue to enhance our customer service.