NFP Welcomes Angel Palumbo and Marcelino Pina to its National Claims Service Practice

New hires bring decades of experience developing customized service strategies for large, national clients to improve their commercial claims process

October 13, 2022


NEW YORK – October 13, 2022 – NFP, a leading property and casualty broker, benefits consultant, wealth manager and retirement advisor, today announced Angel Palumbo and Marcelino Pina have joined its National Claims Service practice as vice presidents. As national claims leaders, they will serve as the principal contacts between clients, carriers, third-party administrators (TPAs) and NFP. They will also assist large, national clients in creating, implementing, and refining overall claims programs and developing customized goals and service strategies. Both Palumbo and Pina will report to Jeff Stagg, service practice leader, National Claims.

“I’m thrilled to welcome Angel and Marcel to the NFP Claims Services team,” said Stagg. “Both are true client advocates with extensive claims customer service experience who consistently exceed the expectations of clients, colleagues and partners.”

Palumbo specializes in workers’ compensation with broad-based knowledge across general and automobile liability. She has 40 years of experience in the insurance industry, including claims technical expertise and advocacy, business development, and claims client relationship management. Palumbo has held leadership positions with Travelers Insurance, Madison Insurance Companies and Allstate Insurance.

“I am honored and excited to join the Claims Account Executive team at NFP,” said Palumbo. “I look forward to leveraging my years of experience in the national account and unbundled TPA space to help current and future clients with their claims programs.”

Pina joins NFP having held several senior level account service and claims roles for a variety of companies, including AIG, Transamerica Life Insurance Company, QBE North America, VF Corporation, ESIS, Inc., and C.V. Starr & Co. He also brings nearly four decades of experience to his new role at NFP.

“I’m thrilled to join NFP and work with Jeff and the Claims team,” said Pina. “NFP has a diverse and knowledgeable employee base, an extremely favorable reputation in the marketplace and the type of client accounts I have worked with successfully over the course of my career.”

About NFP

NFP is a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor that provides solutions enabling client success through the expertise of over 6,900 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 9th best place to work for large employers in insurance, 7th largest privately-owned broker, 5th largest benefits broker by global revenue and 13th largest broker of US business (all rankings according to Business Insurance).