NFP to Access John Hancock’s New Underwriting Capabilities to Simplify the Life Insurance Purchase Process
Collaboration with John Hancock streamlines the life insurance buying experience

NEW YORK – March 9, 2020 – NFP, a leading insurance broker and consultant that provides property and casualty (P&C), corporate benefits, retirement and individual solutions, today announced a strategic collaboration with John Hancock to significantly streamline the life insurance buying experience. NFP will offer a simple way for clients of NFP advisors to share access to their electronic health records (EHR) digitally and in real time.

Through its longstanding relationship with John Hancock, NFP will have access to Human API's leading health data platform, which allows for EHR data collection from over 85 percent of US healthcare providers (health systems, hospitals, clinics and physician offices). NFP advisors will be able to leverage this platform with their clients so they can share their current and historical medical information via Human API’s digital, secure, HIPAA-compliant authorization process. This platform adds simplicity and convenience to the buying experience, allowing clients to control their personal information and give John Hancock underwriters instant access to critical medical information (lab results, medications, vital measurements and conditions). The result is a considerably shorter and more efficient case life cycle.  

"We are excited to be a part of the changes John Hancock is making through its alignment with Human API, as they dovetail with NFP’s overall innovation initiatives,” said Mike James, president of NFP individual solutions and PartnersFinancial. "Instead of waiting weeks for an attending physician statement, and having potentially uncomfortable conversations with applicants about sensitive medical information, we are empowering our advisors with an easier process that ultimately creates a superior buying experience for their clients.”

"Transforming the life insurance industry by simplifying the purchase process and reducing the time from application to issue is a top priority for John Hancock,” said Susan Ghalili, vice president, underwriting transformation and chief underwriter of John Hancock Insurance. "We are always looking to work with like-minded distribution partners and it’s great to see NFP embracing new technology and offering their customers the level of service they expect in today’s digital marketplace.”

 About NFP

NFP is a leading insurance broker and consultant providing specialized property and casualty, corporate benefits, retirement and individual solutions through its licensed subsidiaries and affiliates. NFP enables client success through the expertise of over 5,600 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 5th largest benefits broker by global revenue, 6th largest US-based privately owned broker, and 8th best place to work in insurance (Business Insurance); 10th largest property and casualty agency (Insurance Journal); and 13th largest global insurance broker (Best’s Review).