Addressing COVID-19 Vaccines

On December 29, 2020, Commissioner Anderson issued Bulletin 2020-32, reminding carriers that they should facilitate members’ access to COVID-19 vaccines. The division intends for members to have access to the vaccine through insurance, and for the cost of obtaining the vaccine not to be a barrier.

Carriers are expected to communicate all vaccine options to covered persons. Additionally, carriers are expected to:

  • Provide descriptive vaccine information on plan websites
  • Maintain dedicated help lines to respond to calls about the new coronavirus and provide information on vaccine providers
  • Relax prior approval requirements for the vaccine (including for out-of-network providers)
  • Reimburse all providers for the cost of administering COVID-19 vaccines and forego any cost sharing for the individual

Although this guidance is directed towards insurance carriers, employers based in Massachusetts should familiarize themselves with this guidance as they continue to contend with participants being affected by COVID-19.

Bulletin 2020-32 »