COVID-19 Appeals Prioritized

On April 15, 2020, the Department of Insurance and Financial Services (DIFS) issued a press release announcing that the department is prioritizing health insurance appeals related to a denial of coverage for COVID-19 testing or treatment.

As background, participants have a right to an independent external review in the event an insurance claim is denied. Given the COVID-19 public health crisis, claims related to COVID-19 treatment denials are given first priority for review to determine if the denial was appropriate.

DIFS reminds consumers to contact the department with any questions about a health insurance denial, loss of health coverage due to job loss or other health insurance concerns. Employers should be aware of these developments and communicate with employees accordingly.

Press Release: DIFS to Prioritize Coronavirus-Related Health Insurance Appeals »