Insights

FAQs During COVID-19 Public Health Crisis


On April 9, 2020, the Division of Insurance released a set of frequently asked questions (FAQs) concerning the COVID-19 health crisis. Although the FAQs are meant to be consumer-facing, they answer a number of questions concerning business decisions and their impact on employer-sponsored health insurance, as well as questions concerning the impact of furloughs on participants’ health coverage. For example, the FAQs address what employees can do if they are furloughed or laid off and need to keep their health coverage. They also remind individuals of the special enrollment period for the exchange.

Additionally, the FAQs answer questions concerning coverage for testing and treatment of COVID-19, confirming that there should be no out-of-pocket costs associated with COVID-19 testing or treatment. The FAQs also discuss how participants can go about obtaining needed prescriptions and non-COVID-19 treatment for health conditions.

The FAQs don’t necessarily provide any novel information. However, the document serves as a sort of one-stop resource that summarizes and references everything that the Division of Insurance has done thus far. Employers can review the FAQs if they have any COVID-19-related insurance questions.

Frequently Asked Questions During COVID-19 (Coronavirus) Public Health Crisis »