Telehealth Services Flexibility Required

On March 27, 2020, Insurance Commissioner Ommen released Bulletin 20-06 to increase the availability and usage of telehealth services. The bulletin directs health carriers licensed in Iowa to cover telehealth services on the same basis and at the same rate as the health carrier would apply to the health care services provided in person. The bulletin also directs carriers to work with health care professionals to increase access to all telehealth services (and not just those services utilized due to COVID-19).

Insurers are required to comply with this bulletin, but employers should also familiarize themselves with the Commissioner’s directive.

Bulletin 20-06 »