Regulatory Guidance on COVID-19

On March 26, 2020, the Insurance Department published Bulletin No. 20-07. The bulletin includes several pieces of guidance relating to COVID-19. The first relate to Emergency Order 20-02, which states that insurers must not issue a cancellation notice or nonrenewal notice for any health insurance policy if the reason for cancellation or nonrenewal is a result of an employer’s (or other policyholder’s) adverse circumstances resulting from the COVID-19 pandemic. The bulletin directs carriers to allow moratoriums on cancellations or premium collections and allow for alternative payment arrangements, deferred premium payments, premium holidays and acceleration or waiver of underwriting requirements so that employers (and other policyholders) do not become delinquent during and as a result of the COVID-19 crisis.

Employers with fully insured plans in West Virginia that may need assistance with premium payments should contact and discuss the issue with their carrier.

Bulletin No. 20-07 »