Insights

Coronavirus Preparedness Directive


On March 9, 2020, the Insurance and Safety Fire Commissioner issued Directive 20-EX-3 regarding coronavirus (COVID-19) preparedness. The directive is issued to all insurers authorized to write accident and health insurance and health benefit plans in the state.

The directive is released as part of the state’s response to the spread of the respiratory illness known as COVID-19 to the United States, including Georgia. The outlined measures are designed to assist individuals and entities in providing the necessary insurance-related services during the public health challenge.

Specifically, the directive is asking health insurers who provide coverage to state residents to consider options to reduce or remove cost and procedural barriers to COVID-19 testing and treatment. These entities should be prepared to provide accurate and timely coverage information to insureds. Additionally, the insurers are instructed to review their internal procedures, telemedicine and in-network services, and access to out-of-network providers to ensure these are adequate to address an increased need for services.

The memo is directed at insurers, who are requested to provide information as to the steps taken in response. Employers should be aware of these developments.

Directive 20-EX-3 »