Executive Leadership

Mike James, Executive Vice President and Chief Sales Officer

Mike is responsible for driving the strategic direction of our sales organization and cultivating a competitive edge in our sales activities that increases our market share, revenue and brand awareness. His responsibilities include expanding opportunities with clients through integrated sales initiatives that leverage our growing expertise and capabilities across regions, business lines and solutions, while working with regional sales leaders to provide clarity on goals, facilitate the sharing of best practices and ensure consistency in our sales efforts. Mike also serves as a special advisor to the NFP board on race issues, facilitating learning, refining strategy, and collaborating with NFP’s Chief Diversity & Inclusion Officer to advance the company’s diversity, equity, inclusion and belonging efforts. In everything he does, Mike is motivated by opportunities to create connections and cultivate relationships, amplify ideas, encourage perseverance and inspire teams to new levels of success. Mike joined NFP in 2006 and has played an increasingly instrumental role in aligning the organization’s business guidelines with its vision and culture. Before joining NFP, he spent more than 14 years with John Hancock Financial Services where his successes included building a thriving relationship between John Hancock and NFP. Mike is an active participant in a variety of industry and community organizations, serving on the Executive Committee of the Finseca Board of Directors, the Board of Trustees for Suffolk University and The American College of Financial Services, and the Board of Directors of LL Global, the nonprofit parent company for LIMRA and LOMA. He is also an engaged supporter of Nationwide’s Financial Alliance for Racial Equity, the No Book No Ball Basketball Program and the Roxbury YMCA. He received a Bachelor of Science degree from American International College.