Recognizing and addressing your risks.

Almost all businesses face the risk of claims from clients, regardless of size, industry or location. The reality is that mistakes and alleged negligence can occur in any field, especially in an increasingly litigious climate. Without the proper coverage, these kinds of claims can severely impact a business’ bottom line as well as your reputation. Our experienced team will provide you: Cost-effective solutions to your unique professional liability exposures Appropriate coverage solutions, including both alternative risk transfer mechanisms and more traditional insurance Deep market relationships and access developed over years of experience A collaborative approach that prioritizes our relationships with clientsFor professional liability, details matter. The most important detail is a thorough understanding of your business. A robust program should be fine-tuned to address your particular exposures using our integrated team of advisors, product specialists and claims advocates. Our team is dedicated to finding coverage that works for you, and is tailored to your specific exposures and liabilities. Our experts are seasoned professionals whose varied backgrounds, coverage proficiency and market knowledge are among the best in the insurance industry, and our strong relationships with the underwriting community are a reflection of our ongoing commitment to our clients. Our brokers have a collective 150+ years of insurance knowledge and expertise. Our team has worked at senior levels at many of the world’s largest insurance brokers and carriers.In this market, it is critical to have a team that was built for the moment. Whether your company has a multinational profile or has a single location, we have experience advising, placing coverage and handling claims at a company like yours. Contact us to discuss how we might be of service to your team today.We provide professional liability solutions to a range of industries, including the following: Consulting Architecture Engineering Contracting Legal Accounting Real Estate Media Liability Miscellaneous

Building a strong foundation of protection.

Real estate risk management is complicated. Whether you're a developer, owner or manager of real estate assets, effectively protecting your portfolio – regardless of its size – requires the support of a team dedicated to the real estate industry with solutions that protect owners of commercial and residential properties against a variety of risks.NFP’s Real Estate Group provides deep industry and product expertise for developers, owners and managers of real estate assets. We combine the advantages of working with a large global broker or a small regional broker into one integrated offering that’s focused exclusively on effectively protecting commercial and residential real estate portfolios – regardless of size – against a variety of complex risks.Professionals across the real estate life cycle choose us for our deep knowledge of the nuances and complexities of the industry, and our first-hand understanding of how risk affects strategy, financials, operations and people. Our significant scale, deep partnerships across insurers and independence to do what’s right for our clients give us the ability to deliver exceptional expertise, value and results.Industry Support from True Experts Our team is dedicated to real estate — it’s all we do, day in and day out. Every team member of the Real Estate Group is a real estate specialist with experience working exclusively with investors, owners, operators and developers. Our team averages 15+ years of industry-specific experience so we understand the challenges and factors specific to the commercial, industrial and multi-family real estate communities.We’re committed to learning as the landscape evolves. We continually build our expertise to remain at the forefront of developments in the real estate sector so we can identify opportunities for our clients and help them prepare for emerging challenges.Future-Forward Tech and Analytics By providing access to industry-leading data, analytics and technology, we help our real estate clients make informed, data-driven insurance purchasing decisions. The Real Estate Group helps clients refine their data to maximize quality, value and effectiveness, and utilize stress testing and benchmarking to ensure programs remain aligned with the evolving needs of each portfolio.Dedicated Professionals, Nimble Service Our flexible service model allows us to customize the experience to each client’s needs. The service we deliver is a critical component of the value we provide and elevates the effectiveness of our focused expertise and tailored solutions.Examples of our exceptional service include: COIs issued within 24 hours Policies issued within 14 days of receipt from market Invoicing/allocations within 14 days after inception Renewal certificates issued 72 hours after bind order Leases, lender agreements and contracts reviewed within 24 hours 24/7 availability Diligent claims advocacy with access to counselOur staff-to-client ratio and high employee retention rate ensure the stability and consistency essential to high quality service. These factors also allow us to provide proprietary manuscript policy forms that are carrier approved and claims tested, coverage interpretation, contract reviews, integrated placement expertise, and dedicated claims advocacy. We openly collaborate with our colleagues in other specialty areas, including construction, benefits and individuals solutions – life insurance and wealth management – to offer additional value and insight to our real estate clients.Innovative Approaches to Risk With a clear understanding of your unique goals and needs, we embrace the opportunity to look at challenges differently and solve them creatively and effectively. Innovative solutions we’ve introduced to clients include: Parametric solutions (weather, wildfire, loss of attraction, terrorism) Special perils (financial loss without physical damage trigger) Customized premium allocation tools Program diagnostics Alternative risk transfer (insuring the insured) Custom captive integration Deductible buy downs and aggregatesTogether, we’ll take the time to understand where you are and help you build where you want to go. 

Somebody to lean on.

Unfortunately, accidents do happen. When they do, know you do not have to deal with them alone. NFP is here to help.Our diversified National Claims team is your advocate and liaison with the workers’ compensation claims administrator to ensure the injured workers get the medical care they need to quickly recover and return to work. At the same time, the team proactively monitors the claims, ensuring they are positioned for cost effective resolution and accurately reserved. Your employees get the care they need faster, at a lower total cost of risk to you.Caring for your Injured WorkersLike you, we care about your employees — and we want to make sure your relationships with them remain strong. From the onset of the accident until the injured employee is back on the job, we are there to guide you through a customized post-injury management plan that includes: Immediate post-injury response Medical management Transitional duty/Return to work programsBest Practices Rule NFP’s National Claims team follows a set of best practices that emphasizes the delivery of meaningful and valuable services to our clients. Our relationship with you is driven by a focus on understanding each claim and the coverages in place so we can maximize the benefits available to your company. Your NFP team: Provides valuable oversight and direction with the claims administrator to ensure that you have the information and resources to make the best financial, legal and ethical business decisions for the management of your workers compensation claims. Facilitates ongoing communication between you and the insurance carriers/TPA. Works with the claims administrators to resolve, close out and/or investigate claims issues. Interprets loss runs and other loss data to identify injury trends. Once identified, we will collaborate with you and our claims management specialists to implement injury prevention programs because the most cost effective injury is a prevented one. Monitors lost time/indemnity claims, litigated claims, and subrogated claims. This includes strategizing and establishing action plans for optimum resolution. Analyzes experience modification worksheets and prepare Experience Modification Projections. Identifies overlapping coverage and puts applicable policies on notice. Ensures that claims below policy deductible are evaluated and handled correctly. Creates client-specific handling instructions to set expectations for how the claim should be managed, clearly identify the communication flow between the you and the claims administrator, and address the handling of issues that may arise. Helps you better understand the workers’ compensation process and assists with the implementation of best practices that empower ownership and the ability for you to internally manage your workers’ compensation claims.Contact NFP today to learn how we can help you get the best possible outcome for you and your claims.